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Step 1: Choose your items. Have questions? Our Rental Customer Experience Agents have the answers - from items to trip planning, we've got you covered.
Step 2: Choose your reservation dates. Lock-in your reservation as soon as possible to ensure the gear you need is available for your dates! You may change or cancel your order up to 10 days before your trip.
Step 3: Your rental arrives directly at your door (or destination). We ship anywhere in the contiguous United States - your home, Airbnb, hotel or even 10,000+ FedEx or FedEx affiliate locations.
Step 4: Repack your rental items in the original box and drop it off at any FedEx location Repack your gear in the original box and drop it off at any FedEx location with the return slip included in your box. You can also schedule a FedEx pickup. Be sure the package is picked up or dropped off on your last rental day by 11:59pm to avoid late fees.
Our rental agreement includes our liability waiver, payment details, lost or damages policy, and cancellation policy.
Our Rental Customer Service chat is open daily from 9 AM to 6 PM PT. You can reach us through the help box on our website or by emailing firstname.lastname@example.org.
The Public Lands Rentals experience currently offers rentals for outdoor recreational activities such as camping and hiking. Stay tuned for more rental products coming soon.
We’re available 7 days a week between 9 AM - 6 PM PST. You can also check out our FAQs.
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