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You will not be charged for items that are damaged due to normal wear. However, you will be charged the full retail price of any item that is returned with significant damage, or not returned at all.
If you receive an item that is damaged prior to your use, you must contact our Rental Customer Service Team immediately, by your first rental day, to avoid replacement charges. Failure to notify our Rental Customer Service Team of any damage upon delivery may result in fees.
We’re glad you enjoyed the rental! Check out Publiclands.com if you would like to purchase any items you rented.
The Public Lands Rentals experience currently offers rentals for outdoor recreational activities such as camping and hiking. Stay tuned for more rental products coming soon.
We’re available 7 days a week between 9 AM - 6 PM PST. You can also check out our FAQs.
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